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Pittsburgh PA, Operations Manager
Pittsburgh PA, Operations Manager
Pittsburgh PA, Operations Manager
Job Definition:
Responsible for the day-to-day operation inside a branch. Responsibilities include but are not limited to: customer service, “collections”, inventory control, branch and vendor relations, supervision and development of the inside sales and warehouse staff capabilities.
Responsibilities:
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Supervision and delegation of daily activities to the Inside Sales and Warehouse staff and all maintenance pertaining to the branch.
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Answer incoming sales calls, including performing quotations, sales and purchases orders, defining technical and product specifications, and maintaining pricing.
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Reviewing and populating reports, including daily cold call lists for all Inside Sales personnel.
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Oversees Inventory Control and stock takes through various processes, including annual vendor returns.
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Responsible for collections from customers who are past due
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First in problem resolution in areas including; ASW systems, sales & accounting, inventory & stock takes.
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Handles some purchasing, including meetings with outside vendors.
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Responsible for supervising all inside staff’s training, including; ASW, product, and personal development.
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Responsible for other duties as they are assigned.
Education & Experience:
H.S. Diploma or GED Required, Associate’s Degree or Two Year College in Business or Marketing Preferred. 3-5 Years experience in Inside, or Outside Sales with some experience in supervising others, or acting in a lead capacity. Strong product knowledge of bearings and power transmission products a must. Must also have good interpersonal communication and leadership skills. Must have a good sense of the business model, with an emphasis on ethical procedures and practices.