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Albany NY Inside Sales Representative
Albany NY Inside Sales Representative
Albany NY Inside Sales Representative
Job Definition:
The Branch Inside Sales Representative is responsible for customer service through various duties, including but not limited to: entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilities:
- Answering telephone calls from customers and assisting them in their needs, such as identifying and interchanging product.
- Enter and maintain all sales orders, including releasing orders on credit hold, and expediting.
- Accurately quote product to the customer.
- Capture over-the-counter sales with walk in customers.
- Occasionally purchase product directly from the manufacturer.
- Occasional perform duties in the warehouse, such as shipping and receiving.
- Assist and support the outside sales staff, including “cold” calling.
- Other duties as assigned.
Education & Experience:
- H.S. Diploma or GED required.
- One to two years in a customer service or sales environment preferred.
- Good product knowledge of bearings and power transmission products a must, with emphasis placed on mechanical aptitude.
- Great communication and telephone skills.
- Exceptional math skills
- The ability to excel in a team-oriented environment, a plus.
Interested persons should contact Byron Kempf at bkempf@bdi-usa.com.