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Quality

BDI is an ISO9001 certified company at our Corporate HQ Cleveland facility and most of our branch locations.  Each certified location displays an ISO logo in our locations listing.  Our quality program is based on ISO standards and continuous improvement procedures.

Through our Quality program we are striving for 100% on time delivery totally void of transaction errors.

"Quality Mission Statement"

To provide a system for continuous improvement of service to our customers both external and internal.

To improve efficiency and productivity through achieving 100% accuracy in all phases of our business.

To develop employees and provide them opportunities for career satisfaction and growth.

To provide the tools and measurement systems necessary to attain our corporate goals.

To evaluate supplier performance and communicate these evaluations in a timely manner.

View Quality Certificate

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