BDI is an ISO 9001:2008 certified company, both at our corporate headquarters facility in Cleveland and at most of our branch locations. (Each certified branch location displays an ISO logo within the website's Locations directory.)
Our quality program is based on ISO standards and continuous improvement procedures. With this initiative, we strive for 100% on-time delivery totally void of transaction errors.
"Quality Mission Statement"
To provide a system for continuous improvement of service to our customers, both external and internal.
To improve efficiency and productivity by achieving 100% accuracy in all phases of our business.
To attract qualified and talented employees and provide them opportunity for career satisfaction and growth.
To provide the tools and measurement necessary to attain our corporate goals.
To continually assess supplier performance and communicate these evaluations in a timely manner.
View Quality Certificate.