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Knoxville - Inside Sales Representative

Knoxville Inside Sales Representative
BR-5
 
 
Department: Knoxville
Reports To: Ken Miko
 
 
Job Definition:
               
The Branch Inside Sales Representative is responsible for customer service through various duties, including but not limited to: entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
 
Responsibilities:
 
1.       Responsible for answering telephone calls from outside customers and assisting them in their needs, such as
identifying and interchanging product.
2.       Will be expected to enter and maintain all sales orders, including releasing orders on credit hold, and expediting
previous orders.
1.       Will also be expected to accurately quote product to the customer.
2.       Can expect to capture over-the-counter sales with walk in customers.
3.       Occasionally will purchase product directly from the manufacturer.
4.       May perform occasional duties in the warehouse, such as shipping and receiving.
5.       Assists and supports the outside sales staff, including performing “cold” calls.
6.       Responsible for other duties as they are assigned.
 
Education & Experience:
 
H.S. Diploma or GED required. 1-2 years in a customer service or sales environment preferred. Good product knowledge of bearings and power transmission products a must, with emphasis placed on mechanical aptitude. Must also have great communication and telephone skills. Exceptional math skills, with the ability to excel in a team oriented environment a plus.
 
Please contact Ken Miko @ kmiko@bdi-usa.com if you are interested.

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